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Program Management Crisis and Incidents training from SGS – understand how to develop your crisis management process to ensure your organization can respond to emergency situations effectively.

People in a glass meeting room

When a crisis hits, your organization needs a reactive process in place to ensure a fast response. This training will show you how to manage emergency situations in accordance with Program Management Crisis and Incidents – Programa de Gerenciamento de Crises e Incidentes (PGCI) – helping you to reduce risk and protect your brand and reputation.

Why choose PGCI training from SGS?

Our course can help you:

  • Learn how to manage crises more effectively
  • Understand the nine steps of crisis management in accordance with PGCI
  • Understand the importance of standardizing crisis language
  • Comply with crisis management regulations, such as the Governing Law Order No. 487

PGCI training from the SGS Academy, one of Brazil’s leading course providers 

Our one-day course is conducted over eight hours and covers:

  • Introduction and objectives of the program
  • National and international crises
  • Regulatory requirements for crisis management and recall
  • National legislation on the subject
  • Concepts and standardization of language - crisis incident X
  • The nine steps of crisis management in accordance with PGIC
  • Incident management tools and processes
  • Step-by-step instructions for managing an organizational crisis
  • Communication and learning from an incident or crisis
  • Managing an incident in practice

Training certificates will only be issued to participants who complete at least 80% of the training.

To find out more about our PGCI training, contact us today.

This service is not currently available in this country. However, we have an unrivalled global network. Please contact us to discuss the delivery of this service.